poor quality

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

terrible

Plastic. Not what I expected

It does not seem as good as the picture!

Je tiens à être juste et souligner que ce produit vos possiblement plus qu une étoile mais du au fait que J'ai fait une demande de remboursement et j'ai reçu un courriel de confirmation du processus de retour/remboursement le 12 janvier 2024 (voir capture d'écran du courriel) et depuis plus rien... Aucun retour /remboursement /message... Et c'est la 2 fois que cela arrive pour mes 2 dernière demande.... J'adore votre compagnie mais pour les retour c'est horrible et je vais devoir y penser vraiment avant de faire affaire avec vous..... Que vous me redonnez confiance.

Arrived with several bars dented, cannot put it together. I’ve reached out to Support team multiple times after and have not heard back. Caution when ordering this.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "SW-888-3L." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!