Reply by our customer service

Thank you for your feedback and for sharing your experience! We're truly sorry to hear that the adhesive on the magnetic holder failed after a month of use — this is certainly not the quality we expect. The markers themselves are designed as a premium refillable system, and we understand how frustrating it is when the holder doesn't hold up. We'd love to make this right for you. Please reach out to our customer service team and we'll do our best to find a suitable solution. We appreciate your honest feedback as it helps us improve.