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Full-Motion Above Fireplace Pull-Down TV Wall Mount For 43"-70" TVs - PrimeCables®

Reviewed by142customers
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  • 1 /5

    By

    from British Columbia

    Thanked 0 times for 1 review
    Sep 15, 2026

    The item arrived in what appeared to be a previously opened box. I arranged for an installer to mount it to the wall. He discovered a part was missing. I called customer service, which was closed. I then reached an agent through a chat, who arranged to send the missing part. I asked for expedited delivery but was told they only shipped by standard delivery. Disappointing.

      Was this review helpful? Thanks (0 people thanked guest customer for this review)
    • 1 /5

      By

      from Ontario

      Thanked 0 times for 1 review
      Aug 23, 2025

      The gas springs came seized in the arm and it does not conpress. yes I have adjusted the tension all the way to the least resistance, no compression, also tried the other way and no budge. I’d like a refund and new parts. 0/10

        Was this review helpful? Thanks (0 people thanked 613 *** ***1 for this review)
      • 1 /5

        By

        from Ontario

        Thanked 12 times for 184 review
        Nov 28, 2021

        20 days to ship

          Reply by our customer service

          Hi there, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com. Thank you!

          Was this review helpful? Thanks (0 people thanked abhishek_j for this review)
        • 1 /5

          By

          from Manitoba

          Thanked 0 times for 1 review
          Oct 08, 2020

          A lot of effort to assemble and drill holes into the wall for nothing. It will not stay down. Gas rods have way too much tension. Even after adjusting it all the way to the lightest setting.

            Reply by our customer service

            Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

            Was this review helpful? Thanks (0 people thanked shawn_l for this review)
          • 1 /5

            By

            from

            Thanked 1 times for 2 review
            Sep 20, 2020

            It sucks you need to have at least 6 feet above your mantel for this to fit. The tv sits above the mount where it attaches to the wall and is always visible just plain useless to me.

              Reply by our customer service

              Hi there, I really appreciate you taking the time to share your feedback and being so open with us. We hope you'll come and see us again soon! Have a nice day and stay safe!

              Was this review helpful? Thanks (1 people thanked c****g for this review)