Arrived bent on the sides but still very functional and inexpensive. I am using it as a bottom shelf for the 15U/12U Capacity Open Frame Server Rack as it doesn't work anywhere else on the rack.

A little hard to install the rear bolts but once they are in place all good

Reply by our customer service

Thank you for your review! We appreciate your feedback. We're glad to hear that everything is working well after installation. We understand that the rear bolts can be a bit challenging, and we will take this into consideration for future improvements. If you need any further assistance, feel free to reach out!

So I can't be too critical because I'm a noob, and the pricing on this shelf is really good. I purchased this with the universal rack (Cab-PC-08008) on PrimeCables, and I know the reviews all talked about the fit not working, but there were reviews saying it worked with the PrimeCables rack system, so I figured I would give it a try and of course it did not fit, so I had to get creative to make the shelf work. All in all, I have my setup complete, but honestly, it was more a PIA than it needed to be!

Reply by our customer service

Hi Joey, Thank you for leaving a review on Universal Rack Tray 19*11.8 inch（483*300mm）PrimeCables®. We are sorry to hear that you had to make the shelf work with your rack system. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Good and cheap but unfortunately cannot install due to my railing of my server rack.

Shelf is nicely made, well finished....BUT IT DOESNT FIT! I got this for the prime cables 6u rack and it doesn't fit with the front rails. Maybe I'm doing it wrong (first server cabinet)

Not compatible with racks that only have front rails, needs to have side rails to attach the tray. I just drilled some holes in the side of my rack and bolted it that way.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards