After I found the only pot in the house that would work with Induction I was pleased although the instruction booklet was very limited. However the plastic close to the digital display melted!! I won’t bother to start a return but I don’t recommend for that very reason.

Reply by our customer service

Hi Elisabeth, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

It doesn’t work with any kind of stainless steel pans or pots. I had to buy a new one only for this.

Reply by our customer service

Hi there, We appreciate you taking the time to let us know your feedback. We're so sorry that we didn't meet your expectations at this time. Please let us know how we can assist you further. Stay safe.

it works but a plastic was broken inside, and one screw was loose, when I tryed to remove the piece broken I see that the fan was loose, the glue did not work, so some piece was loose inside because the broken plastic :(

Reply by our customer service

Hello there, thank you for the feedback. We are sorry to hear some parts are defective. If you have any questions, please feel free to contact us by email (support@123ink.ca), by chat or call us: 1-866-979-7463

Works ok but theres some odd design choices. First off the product looks different from the pictures, it has descriptions under the symbols and it makes the unit look cheap and tacky(pictured). The manual was pretty much just processed through google translate, it doesnt explain things very well. Theres an 'energy saving' mode that isnt mentioned in the manual so it doesnt tell you what it does or its purpose compared to the 'warm' setting, apparently saving energy. You can't change the temperature in this mode. The default mode is the flame symbol, and its called 'hot pot' for some reason. I guess they figured a lot of people will be making hotpot dishes with this, or maybe they were being literal, the pot is hot. Theres a pause button but theres no indicator when you used it. You'll have to listen for the magnetic coils buzzing to tell if its still on.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "1800W Portable Digital Induction Cooker Countertop Burner, Push Button Controller - LIVINGbasics". We're so sorry that we didn't meet your expectations for this product at this time. Moving forward, if you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com as soon as possible for us to assist you further. Thank you!

I can only turn it on and E0 comes up. I read up and try to correct it and still come up same. Cant put anything on it to use it to cook.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

It is very noisy. Fan is noisy but what bother me is when you put a pot on or anything, another noise will come up that is like electricity buzz buzzinng... and it is loud! Compare to the old one I used that brought somewhere else, there is only fan noise.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards