Ordered on Jan 02, 2025 received in good condition ,working really good at the beginning as described, really love it, in August changed batteries once, Problem recently in December, the lid start to not close all the way, need to give a push to be properly close, and gradually doesn't even close. Instead of throwing it out, I dismantle the lid and realize that the lid over travels and keep hitting the end edge until a piece of plastic break off, I finally get it fix by making a stop so that it doesn't over travel ,that's the reason why it got stuck and won't closed. Now it working like new one. Manufacture needs to have a look at the problem, otherwise everything is good and will give a five maple leaf. Not everybody knows how to fix it.

Enfin une poubelle de bonne dimension et esthétique pour notre cuisine. Elle est dotée d'un mécanisme d'ouverture du couvercle, d'un simple geste de la main sur le capteur infrarouge. Livraison ultra rapide en seulement une journée. Merci à l'équipe Shoppers+ pour cet excellent produit.

The lid over travels and keep hitting the end edge until the plastic break off. If any one knows how to fix it so that it doesn't over travel that will be a big help. Thanks

Reply by our customer service

Thank you for taking the time to share your experience with this sensor trash can, and we're truly sorry the lid kept over-travelling and hitting the edge until the plastic broke — that's frustrating and not what you should expect. We've shared your feedback with our product team so we can look into this issue and do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — Shopper+ Customer Care.

Excellente qualité.

I don't like the cheap plastic lid and the automatic sensor is really tempermental.

Correspond aux attentes.