Initially we thought this product was great, it looked attractive and fit our small space perfectly. Unfortunately, it did not last. After five months of very light use (sat in for short periods about a dozen times) a family member sat in the chair and the back snapped off the chair, leading to injury. It cannot be repaired as the break did not occur at an attachment point, rather the material snapped.

Poor quality and unsafe for children. The back support on the chairs repeatedly breaks. My child loves the chair, but unfortunately, every time we purchase one, the back support breaks. The chair does not seem durable enough to support the weight, making it a potential safety hazard for kids. Overall, I’m extremely disappointed with the quality and would not recommend this product.

La chaise s’est cassée après seulement un mois d’utilisation. Elle est très fragile et de mauvaise qualité, même pour un enfant de 10 ans et pour une utilisation occasionnelle. Mon enfant s’est d’ailleurs blessé lorsque la chaise a cassé. Il était simplement assis en train de faire un puzzle, donc il n’y avait aucun mouvement brusque ni mauvaise utilisation pouvant expliquer le bris. J’ai également contacté le service à la clientèle pour signaler le problème, mais je n’ai reçu aucune réponse à ce jour. Très déçu de la qualité du produit et du service après-vente.

I would like to return it please

Reply by our customer service

Hi there, Thanks for sharing your feedback. I see you spoke with an agent in regard to this, if there is anything else that we can help you with, please let us know.